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Good hotel but dissatisfied with some staff
07/27/2010I made reservations for 2 rooms. we checked in to one and friends were to check in to the other room the next day. upon our check-in, i requested ...
I made reservations for 2 rooms. We checked in to one and friends were to check in to the other room the next day. Upon our check-in, I requested a room with a street or view room. I was told all room were the same and no one room really had a view. Our room faced an apartment building. When our friends checked-in the next day, they were given a larger room with a street view and rate was the same as ours. I questioned some of the other staff that day was told to contact the managment. Management offered me the basically the same room as our friends next time we visit.
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Newly renovated
02/05/2009Good location in union square. rooms were very nice, everything was new. cheapest parking i found compared to other hotels.
Good location in Union Square. Rooms were very nice, everything was new. Cheapest parking I found compared to other hotels.
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good experience
10/20/2008The staff were wonderful and the room was ok. the hotel is undergoing renovation and they started a little early. my room was close to stairs so i heard the ...
The staff were wonderful and the room was ok. The hotel is undergoing renovation and they started a little early. my room was close to stairs so i heard the conversations with staff in the early morning but not a problem. there is a pizza place next store that you must try, fantastic.
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A good deal, but there is always a reason
07/09/2008I feel that for the price i paid i received a good deal , especially considering that the location was convenient. however, what you must remember to factor in is the $ ...
I feel that for the price I paid I received a good deal , especially considering that the location was convenient. However, what you must remember to factor in is the $ dollars you will be paying a day to park, on top of which is $ a day in taxes. I had to pay $ just for parking! We always recquested a queen bed and either there beds are run on a different scale because of its european feel or what I had was not a queen bed. Also, on the website it said they had a complimentary breakfast, which is one of the reasons I picked this hotel, and the only thing they had to offer was coffee and tea. The staff was kind and helpful and the hotel was in a good distance from public transportation.
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A real deal
04/03/2008We got a great price on our room. and parking was half the price of my last s.f. visit.
the concierge/valet greeted us when we were still ...We got a great price on our room. And parking was half the price of my last S.F. visit.
The concierge/valet greeted us when we were still in the car! Very friendly staff and they sent us to great diining locations.
We first got a rather small room. After one night we asked if we could move to this larger room across the hall and they had no problem. And they did not raise the rate.
The Continental breakfast was very basic.
We were only on the 3rd floor and traffic noise was minimal. I am a light sleeper and I had no problem sleeping.
The hotel is remodeling currently and will soon be the Hotel Vertigo. But I recommend it as long as it remains the York Hotel.
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